Find guides and references for every part of Sailia — from taking bookings and managing staff to syncing your accounts and building on the API.Documentation Index
Fetch the complete documentation index at: https://sailia-mintlify-waitlist-email-1778164078.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Getting started
Platform overview
Learn what Sailia does and how the key pieces fit together.
Admin dashboard
Track site traffic, monitor visitor metrics, and follow your setup checklist.
Quick setup checklist
A step-by-step checklist to get your account ready to take bookings.
Account settings
Configure your business profile, payments, and integrations.
Your booking page
How your public booking page works and what customers see.
Embedding your booking page
Add your booking page to your website using iframes or links.
Locations
Set up locations when you operate from more than one site.
Security and privacy
How Sailia protects your data and keeps payments secure.
System requirements
Browser compatibility and device support.
Activities and scheduling
Activities
Create and manage courses, hires, and events that customers can book.
Online bookings
Accept and manage customer bookings through your booking page.
Managing bookings
View, edit, and manage bookings across all sales channels.
Group bookings
Handle bookings with multiple participants and group organizers.
Seasonal scheduling
Manage seasonal availability, holiday closures, and pricing.
Waitlists
Let customers register interest for fully booked sessions.
Cancellation policies
Set up and communicate your cancellation terms.
Cancellations and refunds
Cancel bookings, process refunds, and issue store credit.
Pricing and promotions
Memberships
Offer recurring membership plans with automatic billing.
Activity passes
Sell prepaid session bundles to your customers.
Discount codes
Create fixed, percentage, and tiered discounts with advanced usage limits.
Gift cards
Sell and redeem stored-value gift cards.
Customers
Customer management
View and manage customer accounts, profiles, and booking history.
Customer accounts
How customer self-service accounts work on your booking page.
Family accounts
Group family members under a single account for shared bookings.
Waivers
Collect signed waivers and documents from customers.
File uploads
Accept profile images and waiver attachments from logged-in users.
Notifications and emails
Understand the emails Sailia sends and how to customize them.
Marketing and audience
Grow your subscriber list and reach customers with campaigns.
Newsletter signup forms
Embed signup forms on your website to grow your subscriber list.
Point of sale
Point of sale
Process walk-in bookings and in-person sales.
Shop products
Sell physical and digital products online and in-store.
Card readers
Connect a Stripe card reader for in-person card payments.
Custom pricing
Override product prices at the point of sale for variable-price items.
Payments and billing
Payments and Stripe
Process payments, manage refunds, and handle payouts with Stripe.
Instalment plans
Let customers split payments into scheduled instalments.
Taxes and VAT
Configure tax rates and accounting categories for your products.
Donations
Accept charity donations at checkout with optional Gift Aid support.
Financial reporting
View payment data, export records, and monitor business performance.
Staff and operations
Staff management
Add staff, assign them to activities, and manage pay rates.
Permissions reference
Understand what each staff permission controls.
Auto daily timesheets
Automatically generate timesheet entries from scheduled bookings.
Staff availability
Manage time-off requests and staff scheduling.
Timesheet invoices
Submit and manage staff timesheet invoices for payment.
Integrations
Automated workflows
Set up automated emails and SMS triggered by booking events.
Workflow triggers
Complete reference of all available workflow triggers.
Booking tracking
Track booking events with Google Tag Manager or PostHog.
Xero accounting sync
Sync payouts to Xero as categorized, reconciled invoices.
Adventuro
List your activities on the Adventuro marketplace.
Help and support
Common tasks
Quick reference for everyday tasks like bookings, refunds, and staff management.
Customer booking guide
A guide for your customers on how to book and manage their account.
FAQ
Answers to common questions about setting up and using Sailia.
Troubleshooting
Solutions to common issues with bookings, payments, and integrations.
Glossary
Definitions of key terms used throughout Sailia.
Contact support
Get in touch with the Sailia support team.
API and developer tools
API reference
Explore the Sailia API endpoints.
Meter usage tracking
Record and query metered usage events across your account.