System requirements

Browser compatibility, device support, and network requirements for using Sailia.

Sailia runs entirely in your web browser — there is nothing to install. This page covers what you need to get the best experience.

Supported browsers

Sailia works with the latest versions of all major browsers:

Browser	Supported
Google Chrome	Latest 2 versions
Mozilla Firefox	Latest 2 versions
Apple Safari	Latest 2 versions
Microsoft Edge	Latest 2 versions

Internet Explorer is not supported. If you or your customers are using IE, switch to a modern browser for the best experience.

Device support

Admin dashboard

The Sailia admin dashboard (where you manage bookings, staff, and settings) works best on:

• Desktop and laptop computers — full feature set with the best experience
• Tablets — functional for most tasks including POS operations

If you use the point of sale on a tablet, pair it with a Stripe card reader for seamless in-person payments.

Customer booking page

Your booking page is responsive and works across all device types:

• Desktop — full browsing and checkout experience
• Tablet — optimized layout for touch interaction
• Mobile — streamlined design for booking on the go

Network requirements

Sailia requires an active internet connection for all operations. Key considerations:

Feature	Network requirement
Online bookings	Standard internet connection for your customers
Admin dashboard	Stable connection for real-time booking updates
Card reader payments	Wi-Fi or ethernet connection to the card reader and internet access for Stripe processing
POS operations	Continuous connection — POS cannot process payments offline

Card reader payments require both the reader and your device to be connected to the internet. If your venue has unreliable connectivity, consider a wired ethernet connection for your card reader where possible.

Accessibility

Sailia aims to provide an accessible experience for all users. The booking page follows web accessibility best practices including:

• Keyboard navigation support
• Screen reader compatibility
• Sufficient color contrast ratios
• Clear form labels and error messages

If you encounter accessibility issues, contact Sailia support so the team can address them.